CRM System Administrator

Location: Singapore
Job Type: Contract
Reference: 2979184
Xpand is looking to hire a CRM System Administrator for one of the major Technology/Social Media Client in Singapore.

Its a 6 months extendable contract role

what will you do?

  • Responsible for Provisioning new agents and monitor issue resolution of the existing tools and process
  • Maintaining configuration of systems and assisting in onboard/off-board process
  • Triage incoming requests to relevant engineering team, utilizing technology and judgement.
  • Provide regular reports and updates on status of requests
  • Actively participate, collaborate, and add value to implement new practices through rigorous documentation
What Should you have?
 
  • 3+ years experience with CRM administration and configuration
  • Experience working in Call center tools (preferable)
  • Basic programming knowledge is a plus
Education
Bachelors Degree preferred

How to Apply?

  • Xpand your job search in the right direction by applying via the links below. Alternatively, you can reach out on kapil.chadha@xpand.sg for more details. (EA License No: 07C3147 , Registration No: R1102816)