Customer Success Manager

Location: Singapore
Specialisation:
Reference: 3098148
Who is it for?

Our clients is a location intelligence platform and data company

What you will do?
  • Manage onboarding of enterprise customers  and provide hands-on technical work so our technology helps solve their business needs.
  • Technical involvement 
  • Maintain high levels of engagement with customers 
  • Identify opportunities for expansion and be a source of intelligence interfacing with Product and other teams to drive evolution of company's products and new solutions.
  • Establish a trusted advisor relationship with our most strategic enterprise customers across different verticals 
What you need to have?
  • 3+ years of enterprise customer-facing customer success, technical account management, or strategic consulting, with a strong technical foundation and business savvy.
  • Familiarity SQL is invaluable; basic knowledge of Python, javascript,and APIs is preferred.
  • Technical knowledge of Geo is an advantage  
  • Experience handling complex enterprise organizations and solving difficult problems.
  • Proven ability to develop successful collaborations, trust, and communications with executive leadership, technical and sales teams, along with technical users of the software.
  • Bonus points for experience with:  Analytics, BI tools, ETL tools, and enterprise SaaS startups.
Are you interested? Apply via the link provided. Alternatively, you can reach out to tasnim.rangwala@xpand.sg
CEI No: R1879793 | Licence No: 07C3147