Customer Support Analysts (Operations & Language Support)

Location: Singapore
Job Type: Contract
Reference: 2701962
Salary: Monthly
WHAT it’s about:

Currently we are hiring customer supports analysts who are skilled in providing product operations & language support to work onsite with our client in Singapore which is one of the most sought after brands in digital & tech space

You will have experience in reviewing the content & quality assurance, support data-driven decision making and provide 1:1 ticketing support

Any Asian language is good to have due to the nature of the product support

This is a 12 months extendable contract role

WHAT you’’ll need:
  • More than 3 years of experience in providing ticketing support in an IT environment.
  • Experience as a subject matter expert on 3rd party application review criteria.
  • Expertise in provide direct customer support in the Asia Pacific region and assessing quality metrics for internal processes.
  
HOW to apply: 

Xpand your job search in the right direction by applying via the links below. Alternatively, for a confidential chat about moving forward email Kapil Chadha on kapil.chadha@xpand.sg (EA License No: 07C3147 , CEI No: R1102816) or Priya Dhawan on Priya.Dhawan@xpand.sg (EA License No: 07C3147 , CEI No: R1442996)