Technical Solutions Support (Leading Tech Giant)

Location: Hong Kong
Job Type: Contract
Reference: 2990630
Salary: HK$ 30 000 - 35 000/month
Amy Scott
Email: email Amy
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The Company 

Join one of the worlds tech giants, and best places to work globally, to support the engineering team in the adoption of products with partners through training, troubleshooting, and effective onboarding

The Role
  • Support the Android Partner Engineering team in increasing adoption of products among OEM and ODM partners.
  • Educate partners by providing training on services and help them with the onboarding process as well as answering any product related queries they may have.
  • Troubleshoot and respond to issues reported, escalating these internally as required.
  • Identify issues and bottlenecks in education and onboarding process for partners that prevent them from using services.
  • Conduct surveys for gauging partner satisfaction and get feedback.

Your Profile
  • Degree or equivalent experience in Computer Science
  • Minimum 3 years of experience managing large-scale and dynamic technical programs
  • Ability to interact with diverse technical and non-technical groups, of all levels
  • Good knowledge of Android development
  • Fluent in Chinese and English
  • Java coding skills preferred
  • Work experience in a handset manufacturer and closely collaborate with chipset suppliers and/or OEMs desired
What’s in it for you
  • One of the best company names in the world on your CV
  • World class working environment
  • Work with the best Technology and People

If you are interested in this position, please send your CV to amy.scott@xpand.com.hk.