End-User Infrastructure Support Specialist

Location: Australia
Reference: 2916523
Salary: $80,000 - $90,000 + Superannuation
Contact: Charlotte Johnson
Email: email Charlotte
Due to an internal promotion, a rare opportunity to join an organisation leading the financial trading world has arisen.

Your primary purpose will be to ensure customer success through delivery of world class customer support. This will be delivered in a high pressure trading environment where systems availability is crucial to the business and individual’s success. This role is challenging and your technical capabilities and troubleshooting confidence will be paramount to your success.

Responsibilities:
  • Management of the Windows desktop environment (Win 7 & 10, AD and SCCM)
  • Management of Phone based systems
  • Project delivery and implementations
  • Management and support of the local areas network (VPN, DNS / DHCP / VLAN’s / routing and Firewalls)
  • Software support including MS office suite
  • Trading floor and platform support (training provided in this area if required)
  • Data centre management (Racking and stacking)


Requirements:
  • Tertiary education in an IT discipline ore relevant experience
  • Excellent Communication skills both written and verbal
  • End-user / Desktop Support experience in a face to face capacity
  • Strong collaboration and technical troubleshooting experience
  • Advanced technical knowledge in Windows desktop technologies, phone systems, networking concepts and applications support
  • Trading environment experience would be highly regarded however is not required

The Perks
  • Amazing working environment overlooking the harbour
  • Free Breakfast and lunch daily, snacks and drinks also
  • Free Gym membership
  • Grow your career in a globally recognised brand
If you are interested and keen to know more, please apply today or send your resume to Charlotte - charlotte.johnson@xpand.com.au