Head of Content Operations

Location: Singapore
Reference: 2899387
This is a rare opportunity to be part of building a global travel brand, ensuring its success and evolving it for the future

What will you do?
  • Lead a cross country, multi-skilled team to generate multimedia contents and strengthen data structure & content policies for our client’s diverse portfolio of international travel products from theme parks to transportation and tours
  • Lead the English editing team to generate quality product content at scale, balancing our client’s brand positioning, functionality and commercial appeal.
  • Build metrics and streamline merchant onboarding processes to shorten the lead time for new merchants to publishing products and localization, as well as content updates
  • Work closely with tech to strengthen the company’s data structure for product contents
  • Optimize product content information, aesthetics, media forms (videos, pictures, texts) to improve sales conversion rates
  • Work closely with marketing and localization teams worldwide to localize content for key markets
What will you need?
  • At least 5 years of experience in editing and content generation, preferably in travel, lifestyle e-commerce, travel media, social media, or content-focused tech startup
  • At least 2 years of team management experience
  • Track record of managing a large portfolio of multimedia contents and using content to drive quantifiable commercial results
  • Fluent spoken and written English. Fluent Chinese is a plus.
  • Bachelor's degree or above
  • Eager to work in a small team and fast-paced environment
  • A start-up attitude – highly collaborative with an entrepreneurial, roll-up-your-sleeves attitude that’s not afraid to work independently when required
  • Globally-minded and comfortable working with people from different cultural background and in different time zones