IT Service Desk Analyst - Level 1 & 2

Location: Sydney
Job Type: Contract
Reference: 2803994a
Client

Leading Government Agency is looking to grow their Service Desk Team on a rolling 6 month contract. 

Role

You will be working in a large complex support environment being the first point of contact for IT Software and Hardware/PC issues. Reporting directly to the Service Desk Manager, you will have strong ICT knowledge and a focus on providing friendly and prompt technical guidance to end users. 

Required Skills: 
  • Experience building and supporting PC's
  • Able to deploy, support and test computer systems and hardware peripherals
  • Past experience working in project based roll-outs will be highly regarded
  • Strong communication skills over the phone and in writing for developing support documentation 
  • Able to learn new systems and technologies quickly.
  • Have a passion for technology 
  • Technical certifications or degrees will be highly regarded

Benefits
  • Ongoing rolling 6 month contract
  • Time and a half hourly rates for weekend and on-call support work outside of regular business hours
  • CBD location with excellent facilities
  • Excellent return to work program

If you have any additional questions please call Tyler Swan on 02 8047 4002