Our client is one of the well-known fintech brand around the globe who provides great services to main financial institutions in the wealth management sectors. Currently, my client is expanding their production support team in Singapore office that covers APAC region.
What's your responsibility?
- You will manage the daily management, allocating work accordingly and manage the resources available
- Being part in the formal audits and activities reviews
- Create and maintain procedures and documentation for application support
- Provide training for both internal and external users
- Be accountable for the quality improvement
- Able to provide solutions tot he problem faced in systems and services
- Ensure documentations are being done at the right manner
- Bachelor Degree in IT
- Strong experience working in a production support environment
- Familiar with financial markets and products
- Strong in building relationships with clients
- Strong in problem solving skills
- Familiar with SQL