Technical Support Engineer

Location: Sydney
Salary: $90-$95k + Super + Benefits
Reference: 2902963
Consultant: Heath Burton
Email: Email Heath
  • Sydney CBD
  • Global Multi media giant
  • $90-95k + super + benefits
Join an organisation changing the way the world consumes multimedia. You will be charged with building infrastructure, products and maintaining existing technical environments.

Your primary purpose will be to ensure customer success through delivery of world class customer support. To deliver this service you will have time to build knowledge and become an expert on the technical environments infrastructure and software architecture.

  • College degree (CS degree preferred)
  • 3+ years’ work experience in online technical problem solving
  • Excellent communication skills and strong customer focus
  • Proven analytical / problem solving ability
  • Ability to communicate technical concepts clearly and effectively, both written and oral
  • Demonstrated ability to lead and manage initiatives to completion
  • Proven ability to work with the team to quickly and calmly resolve technical issues
  • Solid understanding of internet technologies including browsers, networking, firewalls & proxy servers
  • Demonstrated ability to learn new skills quickly
  • Ability to work independently and as a part of a team
  • Flexible, detail oriented and organised with the ability to multitask

Technical Experience
  • Strong technology background with a comprehensive knowledge of Internet, Mobile and Digital
  • Proficient in web-based technologies, including HTML, XML, CSS, and JavaScript
  • Familiarity and working knowledge of RESTful API use and data collection tools
  • Familiarity and working knowledge of rich media applications
  • Familiarity and working knowledge with CDN infrastructures
  • Familiarity and working knowledge with Cloud computing (i.e. AWS, S3, Cloudfront)
  • Any knowledge of online video, live streaming, video encoding applications, technoliges that impact online media such as networking, servers, etc
  • Any knowledge of video ad serving technologies such as VAST, VPAID or VMAP would be seen favourably

We've worked hard to create a company where talented, passionate people can thrive in a culture that values individual empowerment, excellence, and collaboration. Working at our organisaiton gives you the chance to reshape how media is published and consumed worldwide while you develop your skills, grow your career, and have fun.

How to Apply
If you have current full working rights and interested call Heath on 0410 203 574 (outside 830am – 530pm) or 02 8047 4032 to find out more information. Alternatively if you know this role is for you click Apply Now!