Web Publisher IT Support

Location: Singapore
Job Type: Contract
Specialisation:
Reference: 2970529

Xpand is looking to hire a Web Publisher IT support specialist to work on one of our leading technology client's projects.

This is a contract role for 9 months, which can be extended depending on performance and business decision

What you'll do
  • Assist in migration of a portion of our existing client base to a new feature
  • Provide feedback to the product team, based on aggregated internal/external feedback
  • Develop and deliver customised trainings and documentation to accommodate the team’s knowledge needs.
  • Provide a mature and effective point of knowledge for both the internal Google teams and external clients
  • Create processes and tools for sales and support teams to self-troubleshoot technical question
  • Proactively find process or business improvement opportunities in order to help the sales teams qualify needs, pitch, and implement solutions.

What you'll need

  • Computer Science or Engineering Degree.
  • Proven ability to handle ambiguity, work collaboratively with internal cross-functional teams.
  • Preferred Web development experience (2 years) Strong skills in common web technologies, such as HTML and HTML5, CSS & JavaScript SQL knowledge
  • Excellent problem solving, analytical, and troubleshooting skills.
  
HOW to apply:

  • Xpand your job search in the right direction by applying via the links below. Alternatively, you can reach out on kapil.chadha@xpand.sg for more details. (EA License No: 07C3147 , CEI No: R1102816)